Shipping and return policies for Various Artists

Return Policy
Some items can not be returned if they are opened. These include cds, dvds, and vinyls.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
How To Return An Item:

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
Please email returns@cleorecs.com to request a refund.
All returns shipping fees are paid by the customer.
Mail your returned item to:
Cleopatra Records
11041 Santa Monica Blvd.PMB. #703
Los Angeles, CA 90025
Include in your package a signed letter stating the reason for your return and the original receipt.
Exchanges:

If the clothing item you purchased from Cleopatra Records is in new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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